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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark and Brenda Wolf

June 30, 2026

5  out of  5
rating by Mark and Brenda Wolf
"Al is outstanding. He has always taken great care of our insurance needs, claims etc."
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Steve Tarrant, Agent, CLU, CHFC

June 22, 2026

5  out of  5
rating by Steve Tarrant, Agent, CLU, CHFC
"Al is always very knowledgeable and helpful with insurance issues and questions. He shows a genuine care of his customers. His team's dedication to taken care of people is impressive."
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Cindy Tarrant

June 22, 2026

5  out of  5
rating by Cindy Tarrant
"If you’re looking at insurance in the Decatur area, I recommend Al Schelling. He and his team are established, available and do a great job with helping answer questions and handle issues. He’s someone you can trust for an honest answer and always goes the extra mile!"
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Radine Cox

June 16, 2026

5  out of  5
rating by Radine Cox
"Caring people in this agency. And knows their stuff."
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Courtney Foley

June 2, 2026

5  out of  5
rating by Courtney Foley
"By far my favorite insurance company. They were the nicest people and with the best prices when I turned 16 for my car and then I added my house to it when I purchased that at 20 years old. Lisa is the best and always so helpful when I message her for all of my questions. Would definitely recommend this insurance agent to anyone!"
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Martin Cogan

June 2, 2026

5  out of  5
rating by Martin Cogan
"Lisa is a big asset for Al to have on his team!! I think it is time to give her a well deserved raise!!!!!"
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Boes Amaya

May 29, 2026

5  out of  5
rating by Boes Amaya
"Al Schelling helped me through the process of renters insurance. He made the process very smooth and simple."
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Lisa Hand

May 21, 2026

5  out of  5
rating by Lisa Hand
"Super friendly and helpful team. Al has his clients interests in mind and provided great advice."
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Tempestt Taylor

May 17, 2026

5  out of  5
rating by Tempestt Taylor
"The people here are amazing and extremely helpful! It’s always a pleasure working with this office."
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Mike & Becky Hill

April 20, 2026

5  out of  5
rating by Mike & Becky Hill
"Lisa Hopkins, State Farm Decatur, IL! Very professional, knowledgeable, and friendly!!!"
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Ahmad Jibawi

April 15, 2026

5  out of  5
rating by Ahmad Jibawi
"I had a great experience, Lisa and Al, They provided reliable coverage, handled my claims efficiently, and made the entire process straightforward and stress-free. Definitely recommend"
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Christian Randle

April 14, 2026

5  out of  5
rating by Christian Randle
"All around great insurance Agency! Al and his team goes above and beyond whenever I need help with something. Lisa and Emma has been great to deal with when I need help with my policies as well. I would give a million stars if I could. You all keep it up!!"
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Ryder Matteson

April 13, 2026

5  out of  5
rating by Ryder Matteson
"Very forward and quick service. Pleased to be able to get service from them!"
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erica alford

February 17, 2026

5  out of  5
rating by erica alford
"Al Schelling and his team are top notch! They always go above and beyond for their guests! We have been with State Farm for two generations well over 40 years. Thank you Al, for all you do for us!"
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daniel allard

January 30, 2026

5  out of  5
rating by daniel allard
"Emma is truly amazing. Always very informative and helpful."
We responded:
"Thank you for letting us know about the service you received from Emma! She does a fantastic job for us and truly cares about all of our customers. "
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Terri Napiersku

January 28, 2026

5  out of  5
rating by Terri Napiersku
"Everyone at this office is top notch! Al always goes above and beyond! And Lisa really takes care of me! They are the best!!"
We responded:
"Thank you for being such a loyal customer over the years. I still remember many years ago sitting with you and your husband at the kitchen table at your house getting all of the insurance lined up. "
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Margaret Borah

January 21, 2026

5  out of  5
rating by Margaret Borah
"I have had nothing but positive experiences with this office. Scott always answers my questions quickly and has helped me figure out my insurance needs as my life changes. I would give them 10 stars if I could!"
We responded:
"10 Stars!! I love it. Thank you so much Margaret. Scott does a fantastic job for us! "
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Coby Crafton

January 9, 2026

5  out of  5
rating by Coby Crafton
"Wonderful experience fast and easy service. Never had an issue getting what I need!"
We responded:
"Thank you Coby! We are happy to take care of you and appreciate your business! "
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Heather Santella

December 29, 2025

5  out of  5
rating by Heather Santella
"They have been so helpful in all of our auto/home insurance needs. They are the best do deal with and so friendly."
We responded:
"Thank you so much for sharing Heather and we appreciate you and your family as customers! "
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Kim Whiteside

December 17, 2025

5  out of  5
rating by Kim Whiteside
"Very helpful and quick response to my questions"
We responded:
"Another 5 star review! Thank you Mr Whiteside as this is always our goal! "
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james parks

December 16, 2025

5  out of  5
rating by james parks
"Al Schelling and his staff have gone above and beyond on multiple occasions to assist my family and businesses with our insurance needs. Al Schelling has always made himself personally available to us for any questions or concerns about our coverage. Thank you, Al"
We responded:
"It has been a pleasure taking care of your family over the years too. We appreciate your continued loyalty to State Farm and our office! "
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Captn Morgan

November 26, 2025

5  out of  5
rating by Captn Morgan
"Al Schelling's staff are the best. Lisa is amazing, she is always willing to help in any way that she possibly can. I have home and auto insurance with St. Farm I have been a customer for over 25 yrs."
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Ryan Raleigh

November 24, 2025

5  out of  5
rating by Ryan Raleigh
"Al and his staff are great to work with!"
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Darshay Hill

November 3, 2025

5  out of  5
rating by Darshay Hill
"I’ve never had a bad encounter with anybody here. They are always fast, friendly, and efficient if I need to make contact and I love it!"
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Melissa Aldridge

October 30, 2025

5  out of  5
rating by Melissa Aldridge
"I have to work with A LOT of insurance companies for my job and the Schellings with State Farm are two of the best. Al's staff is always so kind, efficient, and professional. Thank you for making my workday a little brighter!"